Support Center

Get help with AudioCollab. Browse our FAQs or visit our contact page to reach our support team.

Frequently Asked Questions

Sign up for an account, verify your email, and create your first project. You can then invite collaborators and start uploading audio files.

We support all major audio formats including WAV, AIFF, MP3, AAC, and FLAC. For best quality, we recommend using uncompressed formats like WAV for master files.

We offer monthly and annual subscription plans. You can choose between different tiers based on your storage needs and number of collaborators. Check our pricing page for details.

Yes, you can cancel your subscription at any time. Your files and projects will remain accessible until the end of your billing period.

We use enterprise-grade encryption for file storage and transfer. All files are encrypted at rest and in transit. Access is strictly controlled through user permissions.

You'll receive notifications as you approach your storage limit. You can upgrade your plan at any time to increase your storage capacity.

Mix Vault

Streamlining audio collaboration for artists and engineers.